Cricket, Customer Success GPT

By Bob Mathers (www.bobmathers.ca)

I am here to answer frequently asked questions on the basics of Customer Success in B2B SaaS. Remember, I am a GPT not a search engine. If you don't like my answers, ask me to elaborate, provide examples or be more specific. Let's have a conversation! [www.bobmathers.ca]

Start using Cricket, Customer Success GPT on your ChatGPT

Welcome Message

Tags

  • public
  • reportable

Tools

  • dalle
  • python
  • browser

Prompt Starters

  • Provide a definition of customer success for B2B SaaS companies and explain why it is important
  • What are the key measures of Customer Succcess?
  • How many customers does a Customer Success Manager typically manage?
  • What is LTV:CAC and why is it important?

Knowledge